Shipping policy

Shipping & Delivery Policy

We aim to dispatch every order quickly and securely.

1. Order Processing

Orders are generally processed within 1–2 business days. Orders placed outside business days or during public holidays will be processed on the next business day. Processing times may be extended during promotions, holidays, or periods of high order volume.

2. Delivery Within Kuwait

We deliver throughout Kuwait. Estimated delivery times are displayed during checkout and may vary depending on the delivery location and courier availability.

Shipping charges and any free delivery thresholds are calculated automatically during checkout.

3. GCC & International Shipping

We ship to selected GCC and international destinations.

Estimated delivery times:
• GCC: 3–7 business days
• International: 5–10 business days

Shipping costs are calculated automatically during checkout.

4. Delivery Delays

Delivery estimates are provided for guidance only and are not guaranteed. Delays caused by courier services, customs, weather conditions, public holidays, or other circumstances beyond our reasonable control are outside our control.

5. Shipping Information

Customers are responsible for providing accurate delivery information. If an order is returned due to an incorrect address, unsuccessful delivery attempts, or failure to respond to the courier, any additional shipping charges required to resend the order will be the customer's responsibility.

6. Lost or Damaged Shipments

Please notify us within 24 hours if your order arrives damaged or appears to be missing. Please retain the original packaging while we investigate. Once reviewed, we will determine the appropriate resolution.

7. Order Tracking

Tracking information will be provided, where available, once your order has been dispatched.

Customer Care
Email: admin@curlygirlskw.com
Phone / WhatsApp: +965 55685968